2 09, 2014

Bike shop interview questions

2017-06-20T22:42:54+00:00 Get Organized, Small Business Advice, Tips and Tricks for Bike Shops|

Bike shop interview questions (Communication skills) - What's most important to you in a new position? - What major challenges and problems did you face? - What do you see yourself doing within the first days of this job? - What have you done to support diversity in your unit? - What support training would you require to be able to do this job? Be prepared to discuss in detail and with examples your five [...]

31 08, 2014

What is EMV?

2017-06-20T22:42:54+00:00 Customer Service, EMV, Other, Small Business Advice, Tips and Tricks for Bike Shops|

What is EMV?   U.S. banks are switching up the insides of your customers’ credit cards. They’re adding something called EMV technology, which stands for “Europay, MasterCard, and Visa.” Translation: Credit cards will be equipped with a super-small computer chip that’s extremely hard to counterfeit. If you’ve gotten a card recently, chances are has this technology. Why the changeover? Here’s a crazy statistic: Almost half of the world’s credit card fraud now happens in the [...]

8 08, 2014

10 Small Business Productivity Apps Everyone Should Know About

2017-06-20T22:42:55+00:00 Get Organized, iPhone apps, Other, Small Business Advice|

The most surprising part of running a business is how much time is taken up caring for the back end of your business.  Whether you’re tracking expenses or searching for phone numbers, administrative work can eat up the better part of your workday if you let it. Keep on task by using some of the more common apps. Here are some of my favorite. 1. Project Management: Basecamp Cost: starts at $20/month; 60-day free trial available If you feel [...]

16 06, 2014

Twitter Lauches Re-Marketing

2017-06-20T22:42:56+00:00 Small Business Advice, Tips and Tricks for Bike Shops, Twitter News|

Twitter advertisers can now push their advertisements to Twitter users who have recently visited their website. This feature is available for all types of ads, including twitter cards, follower campaigns, and promoted tweets. The remarketing ads also work in conjunction with Twitter’s conversion tracking so you can obtain data throughout the entire customer journey. How you can take advantage When using remarketing data in your ads you’re able to serve up your advertisements to a [...]

3 07, 2012

How to Use Twitter for Customer Support

2017-06-20T22:42:57+00:00 Social Media Tips, Tips and Tricks for Bike Shops|

You can use Twitter for more than just gaining a huge mass of followers. It’s also a great way to engage with customers--even dissatisfied ones--and turn them into happy advocates of your business in less time than traditional customer service often takes. All it takes is being active on Twitter and following a few simple steps. Track the entire conversation around your business To use your business’s Twitter account for customer service, first you’re going [...]